Legal
Privacy Policy
How Communicate handles account, workspace, source, and visitor conversation data.
Data we process
We process account details, workspace metadata, agent configuration, uploaded sources, widget conversations, and operational logs needed to run the service.
How data is used
Data is used to authenticate users, train and retrieve agent knowledge, deliver conversations, notify workspace owners, provide analytics, and keep the service secure.
Customer responsibility
Workspace owners decide what sources and visitor data they collect. Do not upload sensitive data unless you have the rights and controls to process it.
Contact
For privacy questions or deletion requests, contact the workspace owner or reach Communicate support through the help page.
Open